Refund Duration
Refunding process take 2 month but we will try our best to speed up the process.
I recieve my order but one item missing!
Kindly email us your order detail information at sales@lilypetuna.com
Required:
- Item missing code
- Order id number photo of received item
- Customer contact number
Missing Items
- Report missing item within 2 weeks of recieving your parcel.
- You have to ship the item back to us and we will give the complete order back asap.
- Refund need 2 month process.