Refund Duration

Refunding process take 2 month but we will try our best to speed up the process.

I recieve my order but one item missing!

Kindly email us your order detail information at sales@lilypetuna.com

Required:

  • Item missing code
  • Order id number photo of received item
  • Customer contact number

Missing Items

  • Report missing item within 2 weeks of recieving your parcel.
  • You have to ship the item back to us and we will give the complete order back asap.
  • Refund need 2 month process.